Wakana Japanese-made Kimono Rental (“we”, “us” or “the shop”) establishes this Privacy Policy to handle customers’ personal information appropriately.

1. Information we collect

In connection with reservations, enquiries, kimono rental, dressing, hairstyling, photography and related services, we may collect your name, telephone number, email address, reservation date and time, selected plan, number of guests and other information you provide through a booking form or in the shop. When you use this website, we may also collect cookies, IP address, pages viewed, referral source, device and browser information, and information about interactions with advertisements.

2. Purposes of use

We use collected information to receive and manage reservations, verify identity, provide services, communicate with customers, respond to enquiries, bill and process payments, prevent misuse, improve services and the website, analyse traffic, deliver and measure advertising, and comply with legal obligations.

3. Use of cookies

This website may use cookies and similar technologies to improve convenience and understand how the website is used. You can disable cookies in your browser settings, but some website features may then be unavailable.

4. Outsourcing of personal information handling

We may outsource all or part of the handling of personal information to external providers where necessary to fulfil the stated purposes of use. In such cases, we select appropriate providers and exercise necessary and appropriate oversight.

5. Disclosure to third parties

We do not disclose personal information to third parties without your consent, except where required by law, necessary to protect life, body or property, or otherwise permitted by law.

6. Security and retention

We take necessary and appropriate security measures to prevent unauthorised access, leakage, loss or alteration of personal information. We retain collected information for as long as necessary to fulfil its purpose or comply with law, then delete or dispose of it appropriately.

7. Access, correction and suspension of use

If you request access to, correction, addition, deletion or suspension of use of personal information held by us, we will verify your identity and respond in accordance with applicable law.

8. Use of photographs and videos

If photographs or videos obtained through a photography service are used in advertising, on the website or on social media, we will explain the purpose and obtain customer consent where necessary.

9. Contact

Wakana Japanese-made Kimono Rental
VORT Asakusa Edo-dori 8F, 2-19-16 Kaminarimon, Taito City, Tokyo 111-0034
電話：070-8567-0873
Reservations and enquiries

10. Revisions

We may revise this policy in response to changes in our services or applicable laws. The revised policy takes effect when posted on this website.

Effective date: August 23, 2026